I have kits left over what should I do with them?
Unused sampling kits can be returned to Cellmark so we can dispose of the chemicals in the tubes safely. Although we do make a small charge for unused sampling kits (£20 per kit), we do not charge the full analysis fee as we understand that there are many factors which can change the testing requirements throughout the course of the season. If payment has been made in advance, Cellmark will refund the cost of any unused sampling kits which have been returned, minus the nominal fee.
Other FAQs
Is there a risk of the sampler contaminating the samples?
How should I decontaminate equipment?
Why are sampling points spread around the pond?
Why is 600ml of pond water collected when only 90ml is sent for analysis?
Why is the water column mixed before sampling?
Does it matter if I collect plant material, zooplankton in my water sample?
Why should sediment be avoided?
What happens if my samples contain a lot of sediment?
Does it matter if algae is present in the sample?
What happens if some of the solution in the 50ml tube spills?
How long can kits be kept prior to sampling?
How do I return my samples to you?
I have kits left over what should I do with them?
My kits were not collected by the courier when expected - will they still be okay?
Do the samples degrade during transit to the laboratory?
Don't forget our customer services team are on hand to provide any help and assistance you might need. Please don't hesitate to call us, our friendly and experienced advisers will be pleased to answer any questions you might have about our services.