Our prices are for the kit itself (everything required to collect the water sample), delivery of the kit to your location, the analysis, and the return of the results.
Discounts are available - details are shown on the relevant web pages. If you are looking for a larger volume of kits then please email us direct to discuss.
You can pay upfront online alternatively we can supply you with an invoice, our payment terms are 30 days.
For credit card orders a VAT receipt should have been sent to you at the time of ordering if you wish another copy to be sent please email us ateDNA@cellmark.co.uk and this will be re-issued to you.
Orders placed before 1pm can normally (subject to stock availability) be dispatched to you by our courier for delivery on the next working day. Please note, deliveries to Scotland can often take a little longer to arrive.
Orders can be adjusted or cancelled prior to the dispatch of kits. Once kits have been dispatched, if you need to adjust your order, please contact the team who will be able to discuss your requirements and offer the most appropriate solution.
If your kits have not arrived as expected please contact us and we can check their progress. If you wish, when we book the courier, we can issue you with a tracking reference number.
We offer a range of GCN eDNA testing services - 10 day, 5 day, 2 day turnaround and our fastest Next Day service. Please note, the service turnaround is measured in working days and calculated from the date we receive the sample at our laboratory.
